Resources and Documents

Looking to get started?

Below you will find the information needed to become an Amplifon Hearing Health Care provider, from the new business application to policies and procedures.

Getting Started

Code of Ethics

Our comprehensive code of ethics

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Provider Rights Policy and Procedure

The purpose of this policy is to document a provider’s rights when applying for participation or continued participation in the Amplifon Hearing Health Care (AHHC) network.

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How-To's - General

Provider portal guide

How to use provider portal

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Provider portal log in help

How to reset your password, change your log in

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Explanation for Payment Guide

How to print your Explanation of Payments

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How To's - Miracle-Ear

Provider Portal Guide (M-E)

How to use our Provider Portal for Miracle-Ear

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Provider Portal Login Help (M-E)

How to reset your password, change your login, etc.

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Locating Amplifon Referrals (M-E)

Where to find referral information in the Provider Portal

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Ordering & Reimbursment

Processing Checks

Entering electronic checks in the Provider Portal

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Returns & Exchanges

The quick guide to returns and exchanges

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Worker's Comp

Workers' Comp Portal Guide

How to use the workers' compensation dashboard

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Workers' Comp Portal Guide (M-E)

How to use the workers' compensation dashboard for Miracle-Ear

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Workers' Compensation Referral Request Form

Workers' compensation referral request form

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Compliance

Compliance Program Policy

How to prevent, detect, and correct noncompliance and fraud, waste and abuse.

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Compliance Reporting Mechanisms Procedure

Methods through which potential issues can be reported to the compliance department.

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Policy Development and Management Procedure

How to develop and implement policies and procedures to ensure compliance with relevant laws and regulations.

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Use of Protected Health Information

How to appropriately use PHI within the course of your work.

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Amplifon Compliance Information Video

FDR Offshore Subcontractor Attestation

Attestation of offshore subcontractor protection of PHI.

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Training

Amplifon offers a training course that satisfies both the Compliance and Fraud, Waste & Abuse (FWA) portion of the requirement. 

Fraud, Waste and Abuse Training Presentation

Training log template

Practice Related Forms

A man works on a computer in his office

Practice-related forms can now be found and completed online. These forms include:

  • New Business Application
  • Office Staff Portal Request
  • Provider/Business Update 
  •  Authorized Contact 
  •  W-9
  •  Disclosure of Ownership and Controlling Interest

Form Access

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